Cosette El Hachem (“we”, “our”, “us”) operates the website www.cosetteelhachem.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Site or contact us.

Information we collect

Information you provide directly:

• Name, email address, phone number, and any details you submit through our contact or project inquiry forms
• Correspondence you send us by email or through the Site

Information collected automatically:

• IP address, browser type, device information, pages visited, and time spent on the Site (collected via cookies and analytics tools such as Google Analytics)

How we use your information

We use the information we collect to:

• Respond to your inquiries and project requests
• Provide quotations, proposals, and architectural consultation follow-ups
• Improve the Site’s content, performance, and user experience
• Send occasional updates about our work, only where you have consented

We do not sell, rent, or trade your personal information to third parties.

Third-party services

We may use trusted third-party services (such as web hosting, analytics, and email providers) that process data on our behalf. These providers are bound by their own privacy policies and are only given the information necessary to perform their services.

Data retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, respond to your inquiry, or comply with legal obligations.

Data security

We take reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your rights

You may request access to, correction of, or deletion of your personal data at any time by contacting us at [email protected]. We will respond within a reasonable timeframe.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact

For any questions regarding this Privacy Policy, contact us at: [email protected]